{"id":349,"date":"2021-07-07T00:00:02","date_gmt":"2021-07-06T15:00:02","guid":{"rendered":"https:\/\/blog.since2020.jp\/?p=349"},"modified":"2026-04-09T21:09:12","modified_gmt":"2026-04-09T12:09:12","slug":"csimprovement","status":"publish","type":"post","link":"https:\/\/since2020.jp\/media\/csimprovement\/","title":{"rendered":"CS\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u306f\u306a\u305c\u5fc5\u8981\uff1f\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u306f\uff1f"},"content":{"rendered":"\n<p>CS\u3068\u306f\u3001Customer Satisfaction\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u306e\u3053\u3068\u3067\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u5927\u4e8b\u3068\u3088\u304f\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u3042\u3089\u305f\u3081\u3066CS\u306e\u5fc5\u8981\u6027\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002\r<br \/>\r<br 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