{"id":601,"date":"2021-07-19T09:00:16","date_gmt":"2021-07-19T00:00:16","guid":{"rendered":"https:\/\/blog.since2020.jp\/?p=601"},"modified":"2022-06-16T20:44:30","modified_gmt":"2022-06-16T11:44:30","slug":"sfa","status":"publish","type":"post","link":"https:\/\/since2020.jp\/media\/sfa\/","title":{"rendered":"SFA\u3068\u306f\uff1f\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3068CRM\u3068\u306e\u9055\u3044\u306f\uff1f"},"content":{"rendered":"\n<p>\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u300cSales Force Automation\uff08\u30bb\u30fc\u30eb\u30b9\u30fb\u30d5\u30a9\u30fc\u30b9\u30fb\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u300d\u3092\u5c0e\u5165\u3059\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002\u3068\u3066\u3082\u591a\u304f\u306e\u69d8\u3005\u306a\u30c7\u30fc\u30bf\u304c\u84c4\u7a4d\u3055\u308c\u308b\u306e\u304c\u55b6\u696d\u3067\u3059\u3002\u30c7\u30fc\u30bf\u3092\u7ba1\u7406\u3059\u308b\u3060\u3051\u3067\u3082\u5927\u5909\u3068\u601d\u3063\u3066\u3044\u308b\u30b1\u30fc\u30b9\u3082\u591a\u3044\u3067\u3057\u3087\u3046\u3002<br \/>\u3053\u308c\u304b\u3089\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u6642\u4ee3\u3067\u306f\u3001SFA\u3092\u6d3b\u7528\u3057\u3066\u55b6\u696d\u306e\u30c7\u30fc\u30bf\u7ba1\u7406\u3092\u4e0a\u624b\u306b\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u5927\u5207\u3068\u8a00\u3048\u307e\u3059\u3002\u4eca\u65e5\u306fSFA\u306b\u3064\u3044\u3066\u56f3\u89e3\u3057\u307e\u3059\u306e\u3067\u3001\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308bCRM\u3068\u306e\u9055\u3044\u306b\u3064\u3044\u3066\u3082\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"\u3010\u30ba\u30ab\u30a4\u30ba\u30e0\u3011SFA\u3068\u306f\uff1f\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3068CRM\u3068\u306e\u9055\u3044\u306f\uff1f\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/NzTlAj8i1g8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<h2>\u305d\u3082\u305d\u3082SFA\u3068\u306f\u4f55\u306a\u306e\u304b\uff1f\u3044\u3064\u306a\u305c\u8a95\u751f\u3057\u305f\u306e\u304b\uff1f<\/h2>\n<p>SFA\u306fSales Force Automation\u306e\u7565\u3067\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u3001\u30c7\u30fc\u30bf\u5316\u3068\u8a00\u3048\u308b\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u60c5\u5831\u3084\u6848\u4ef6\u306e\u9032\u6357\u3001\u5546\u8ac7\u4e8b\u4f8b\u306a\u3069\u306e\u591a\u304f\u306e\u60c5\u5831\u304c\u55b6\u696d\u306b\u306f\u96c6\u307e\u308a\u307e\u3059\u304c\u3001\u3068\u3082\u3059\u308c\u3070\u55b6\u696d\u62c5\u5f53\u8005\u3069\u307e\u308a\u306b\u306a\u3063\u3066\u3057\u307e\u3044\u304c\u3061\u3067\u3059\u3002\u305d\u308c\u3089\u306e\u69d8\u3005\u306a\u60c5\u5831\u3092\u30c7\u30fc\u30bf\u5316\u3057\u3066\u5e83\u304f\u6d3b\u7528\u3002\u55b6\u696d\u306e\u751f\u7523\u6027\u3092\u4e0a\u3052\u3001\u52b9\u7387\u5316\u3092\u9032\u3081\u308b\u305f\u3081\u306e\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u304cSFA\u3067\u3059\u3002<\/p>\n<p>SFA\u306f1990\u5e74\u4ee3\u306b\u30a2\u30e1\u30ea\u30ab\u3067\u767b\u5834\u3057\u307e\u3057\u305f\u304c\u3001\u5f53\u6642\u306f\u9ad8\u4fa1\u3060\u3063\u305f\u3053\u3068\u3082\u3042\u308a\u3001\u65e5\u672c\u3067\u306f\u3042\u307e\u308a\u53d6\u308a\u5165\u308c\u3089\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n<p>\u3057\u304b\u3057\u30011990\u5e74\u4ee3\u5f8c\u534a\u304b\u3089\u55b6\u696d\u90e8\u9580\u306e\u60c5\u5831\u7ba1\u7406\u30c4\u30fc\u30eb\u3068\u3057\u3066\u3001\u65e5\u672c\u3067\u3082\u5c0e\u5165\u304c\u958b\u59cb\u3055\u308c\u307e\u3057\u305f\u3002\u305d\u306e\u5f8c\u306fSFA\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3066\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3082\u884c\u308f\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u73fe\u5728\u3067\u306f\u3001SFA\u306b\u3088\u3063\u3066\u55b6\u696d\u62c5\u5f53\u8005\u304c\u5916\u51fa\u5148\u3067\u3082\u30ea\u30a2\u30eb\u306a\u60c5\u5831\u3092\u30ad\u30e3\u30c3\u30c1\u3057\u3001\u304a\u4e92\u3044\u306e\u60c5\u5831\u3092\u4ea4\u63db\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u4fbf\u5229\u3055\u304c\u9032\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n\n<h2>\u306a\u305cSFA\u304c\u5fc5\u8981\u306b\u306a\u3063\u305f\u306e\u304b\uff1fSFA\u306e\u30e1\u30ea\u30c3\u30c8\u3001CRM\u3068\u306e\u9055\u3044\u306f\uff1f<\/h2>\n<p>SFA\u306e\u5fc5\u8981\u6027\u306b\u3064\u3044\u3066\u3067\u3059\u304c\u3001\u55b6\u696d\u306e\u4ed5\u4e8b\u306f\u9867\u5ba2\u306e\u30ea\u30b9\u30c8\u3092\u4f5c\u6210\u3001\u30c6\u30ec\u30a2\u30dd\u306e\u60c5\u5831\u7ba1\u7406\u3001\u898b\u8fbc\u307f\u5ba2\u3078\u306e\u60c5\u5831\u767a\u4fe1\u3001\u304a\u5f97\u610f\u5ba2\u306e\u30d5\u30a9\u30ed\u30fc\u3001\u8a2a\u554f\u55b6\u696d\u63d0\u6848\u66f8\u3084\u898b\u7a4d\u66f8\u3001\u4f01\u753b\u66f8\u306e\u4f5c\u6210\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306a\u3069\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002\u305d\u3057\u3066\u305d\u308c\u3089\u306e\u696d\u52d9\u3092\u53cd\u5fa9\u3057\u3066\u7d99\u7d9a\u3067\u884c\u3046\u306e\u304c\u55b6\u696d\u3067\u3059\u3002<\/p>\n<p>SFA\u3092\u53d6\u308a\u5165\u308c\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u3057\u3066\u306f\u3001\u305d\u308c\u3089\u3092\u81ea\u52d5\u5316\u3057\u30c7\u30fc\u30bf\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u60c5\u5831\u3092\u5171\u6709\u3057\u3001\u696d\u52d9\u3092\u5206\u62c5\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306a\u3053\u3068\u3067\u3059\u3002\u55b6\u696d\u62c5\u5f53\u8005\u306f\u6709\u671b\u306a\u898b\u8fbc\u307f\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u5c02\u5ff5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u58f2\u4e0a\u30a2\u30c3\u30d7\u306b\u7e4b\u304c\u308a\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u4e00\u65b9\u3067CRM\uff08Customer Relationship Management\u306e\u7565\uff09\u3001\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u306e\u30b7\u30b9\u30c6\u30e0\u3082\u4eba\u6c17\u3067\u3001\u3053\u3061\u3089\u3068\u306e\u9055\u3044\u3082\u6c17\u306b\u306a\u308b\u3053\u3068\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>CRM\u306f\u3001\u9867\u5ba2\u3092\u4e2d\u5fc3\u306b\u3057\u305f\u30c7\u30fc\u30bf\u7ba1\u7406\u3067\u3001\u9867\u5ba2\u306e\u5c5e\u6027\u3084\u3053\u308c\u307e\u3067\u306e\u5c65\u6b74\u306a\u3069\u3092\u7ba1\u7406\u3057\u3001\u9867\u5ba2\u3068\u306e\u3088\u308a\u826f\u3044\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u56f3\u308b\u305f\u3081\u306e\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n<p>CRM\u3092\u884c\u3046\u305f\u3081\u306b\u3001SFA\u304c\u3042\u308b\u3068\u3082\u8003\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u55b6\u696d\u306b\u3068\u3063\u3066\u306fCRM\u3082\u5927\u4e8b\u306a\u30b7\u30b9\u30c6\u30e0\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n<h2>SFA\u30c4\u30fc\u30eb\u306f\u305f\u304f\u3055\u3093\uff01\u4ee3\u8868\u7684\u306aSFA\u30c4\u30fc\u30eb\u3092\u3054\u7d39\u4ecb\uff01<\/h2>\n<p><img decoding=\"async\" width=\"1240\" height=\"698\" src=\"\/wp-content\/uploads\/2021\/07\/sfa_z.jpg\" alt=\"\" class=\"wp-image-602\" srcset=\"https:\/\/since2020.jp\/media\/wp-content\/uploads\/2021\/07\/sfa_z.jpg 1240w, https:\/\/since2020.jp\/media\/wp-content\/uploads\/2021\/07\/sfa_z-300x169.jpg 300w, https:\/\/since2020.jp\/media\/wp-content\/uploads\/2021\/07\/sfa_z-1024x576.jpg 1024w, https:\/\/since2020.jp\/media\/wp-content\/uploads\/2021\/07\/sfa_z-768x432.jpg 768w, https:\/\/since2020.jp\/media\/wp-content\/uploads\/2021\/07\/sfa_z-960x540.jpg 960w\" sizes=\"(max-width: 1240px) 100vw, 1240px\" \/><\/p>\n<p>\u3053\u3053\u304b\u3089\u306f\u3001\u4ee3\u8868\u7684\u306aSFA\u30c4\u30fc\u30eb\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u307e\u305a\u300cSenses\u300d\u304c\u6709\u540d\u3067\u3057\u3087\u3046\u3002Gsuite\u3001Office365\u306a\u3069\u306e\u30e1\u30fc\u30eb\u3001\u30ab\u30ec\u30f3\u30c0\u30fc\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u5165\u529b\u304c\u8efd\u6e1b\u3055\u308c\u3066\u3044\u3066\u4fbf\u5229\u3067\u3059\u3002<\/p>\n<p>\u55b6\u696d\u306e\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u5206\u6790\u3067\u304d\u308b\u30ec\u30dd\u30fc\u30c8\u3084AI\u306b\u3088\u308b\u30cd\u30af\u30b9\u30c8\u30a2\u30af\u30b7\u30e7\u30f3\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u55b6\u696d\u306e\u5206\u6790\u3060\u3051\u3067\u306a\u304f\u6539\u5584\u307e\u3067\u3092\u30ab\u30d0\u30fc\u3057\u3066\u304f\u308c\u308b\u306e\u3082\u3044\u3044\u30c4\u30fc\u30eb\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u300cSFA\/CRM 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